TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
What is our cancellation policy?
There is a non-refundable cancellation charge. If you decide to cancel while your order is still undergoing proof then 25% of your total order or $100 (whichever is greater) will be charged. This fee is just to cover the time and effort our designer has put in proofing your order.
Two digital proofs are included in the price; any additional digital proofs are $19.95, rework will not begin until payment is received. Note we currently do not do hardcopy proofs. If order is proofed and the printing process has started, your order cannot be canceled. If you have any doubts about the wedding invitation style, or would like to see the paper quality and color, we highly recommend ordering invitation samples.
What is your return policy?
Because our wedding invitations are specifically designed for you, and cannot be resold we do not accept returns.
However, our ultimate goal is your satisfaction, so if you are not happy with your order in any way, please let us know and we will be glad to work with you to come up with a solution.
While we guarantee the highest quality in a our products we would like you to inspect your order carefully as soon as it arrives because we cannot replace or compensate for defective products if a complaint is submitted 2 business days after the order has been received.
Errors made by us will be corrected immediately, at no cost to you however note once a proof has been signed off on and approved, spelling errors or any other errors that may have been overlooked during the proofing is your responsibility and will be reprinted at your expense this also includes the shipping costs.
We also do not accept returns on samples.
Who do I contact if my order is incorrect or damaged?
Send us an email at firstname.lastname@example.org
Paper Colours: All paper colors are subject to availability.
Printable Invitation, DIY Invitation, Custom Portrait Illustration
Only 3 allowable proofs subsequent proof s will incur an additional $5 charge per proof
Any revision sent after proof has been sign off on will be subject to change order fees of $10.
All orders will be done in 5" x7" unless there’s a request for another size. Any change of size after deliver of final item, will require a re-purchase.
Custom Portrait Illustration
All illustrations are custom ordered and as such, time scales of completion may vary. Any adjustments to the digital proofs are free for up to 3 changes provided that the adjustments are made on photos originally sent. Subsequent adjustments using new photos will incur an additional charge.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other copyright laws, and is the property of Bibi Invitations. The collective work includes works that are licensed to Bibi Invitations. Copyright 2012, Bibi Invitations ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Bibi Invitations or purchasing Bibi Invitations products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Bibi Invitations or to purchase Bibi Invitations products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Bibi Invitations. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Bibi Invitations used in the site are trademarks or registered trademarks of Bibi Invitations